RETURN POLICY

We are unable to offer refunds, returns, or exchanges. All sales are final. Please note, Kirah Glow reserves the right to refuse all returns, reshipments and refunds.In the unlikely event that product/s arrive damaged, the customer must contact customer service within 48 hours of receipt. Customer must include photos of the issue and a screenshot of your order confirmation email.

Please contact us immediately at contact@tmstarrycosmetics.com. Please provide us with your order number and some photos of the damage products.

I put the wrong address on my order, please help!

Please be careful when entering your shipping address, TM Starry Cosmetics will not be responsible for orders sent to the incorrect delivery address provided by the customer.

Please contact contact@tmstarrycosmetics.com as soon as possible so that we can take care of this for you. Please provide us with your order number along with a photo of the incorrect item you received.

Refused delivery will incur a $10 restocking fee and outbound shipping will not be refunded. Please allow up to 5 business days for your refund to appear once we processed the return. PLEASE BE ADVISED THAT REFUSED OR UNCLAIMED INTERNATIONAL ORDERS WILL NOT BE REFUNDED.

Order confirmations can sometimes take up to 24 hours to receive due to high demand. If you have not received your order confirmation email after 24 hours, please contact us at contact@tmstarrycosmetics.com with your inquiry.